If you are unable to view the property yourself, you could ask a family member or a friend to do it for you. If they do it for you, they will be required to sign a sight unseen addendum.
Photos merely represent the property’s interior space and size. We, however, ensure that they are updated and current. We always recommend the person applying to rent the property to view the property in person. This ensures that what they are applying for actually meets their expectations.
When executing a year-long lease, the security deposit amount is equal to a month’s rent. Upon lease signing, this amount must be paid in full. The first month’s rent and security deposit funds must be certified.
You will, at all times, be required to pay the rent at the beginning of every month. Specifically, on the first day. If rent is paid past midnight on the first day, you rent will be considered late. We do give you a grace period of five days.
If you still fail to make the rent payment by the fifth day, we will charge you a five percent late fee. This late fee will be charged on top of the outstanding balance.
We offer three payment options. You can:
- Pay in person at our office. A receipt will be given to you by our front desk’s receptionist. Due to security reasons, we do not accept payments by cash.
- Pay online by signing into your resident account. If you set up “E-Check," online payments are free of charge. To set up an “E-Check," you will need two things: an account number and a bank routing number.
- Mail a money order or check to our office. On the memo, make sure you write your unit number and complete address.
If approved, you’ll be held responsible for all expenses incurred in the process. Also, the changes can only be made through management-approved contractors.
If the color change request is approved, the office may or may not require you to deposit extra funds to your security deposit. Please ensure that you follow all laid out procedures when painting. You may face penalties if you don’t.
Keeping undocumented pets is a violation of the lease agreement. It could result in penalties or even lease termination.
The tenant screening process involves things like filling out the rental application, paying the application fees, and having their criminal and credit history checked. If you fail to notify us of your roommate, you run the risk of being fined and having your tenancy terminated.
You should also keep gutters clean and trim bushes twice every year. According to the lease agreement, you should always keep the property in its initial condition until your lease expires. As such, we expect you to maintain the lawns as you found them.
If you need any assistance to maintain the yard, we can provide a gardener for you. It’s your duty to clean up leaves during fall and remove snow from driveways and sidewalks in winter. If you cause the grass to die, you will incur additional cost to re-sod the yard.
Furthermore, it is stated in the lease agreement that the owner’s insurance will not cover any loss or damage to the contents of tenants during their tenancy.
Before we hand the keys to you, we require proof of renters insurance.
According to the lease term, the first thing we’ll do is send you a late notice. If you fail to adhere to the late notice, the next step would be to start legal eviction proceedings against you.
If the lockout happens after regular business hours, you will have to hire the services of a locksmith. If you do this, you will then have to provide management with a copy. We will provide you with another key if you have misplaced yours. We charge a small fee for this.
Keep in mind that lockouts are not an emergency.
If the smoke detectors start beeping, check the batteries. It might be possible that they need replacing. You can get new ones at your local market or at your local hardware store. Changing batteries is the responsibility of the tenant.
In case there are vaulted ceilings and you can’t reach the smoke detector, you must file a maintenance request form. Please keep in mind that disconnecting your smoke detector is illegal.
An emergency, as per your lease agreement’s terms, is a state where the safety or physical health of a tenant is endangered. An example is if the heating system fails in cold weather conditions below 32 degrees. Another example is when there are plumbing issues in the rental unit.
In such a case, we advise tenants to first switch off the main water supply pending our maintenance visit. The tenant should then call our office and describe the issue in detail.